Contact Crose Mechanical

Crose Mechanical office new location 105 Shane Street, Unit 2, Owen Sound, Ontario N4K 5N7.

Hello Grey & Bruce Counties! It's time to ensure your heating & cooling systems are keeping you comfortable with no breakdowns. Crose Mechanical is booking 2026 heating & air conditioning maintenance services!
Call 519-372-2978 to book.

We'd love to hear from you! We are an award-winning HVAC company serving Grey & Bruce Counties Ontario. Our Mission is to provide the best customer service in the area.

We have many ways you can contact us - either pick up the phone to call or fill out this form and we'd be happy to get back to you.

CALL NOW: 519-372-2978

Before you call us or message us, please check these items.

Digital Thermostat Checking (Indoors)

If you can’t remember when you changed the batteries in the last year, Change the batteries. Either AA or AAA. Some have the CR watch battery but they usually have a wire on the C terminal.

Turn the temperature down at the thermostat

Turn the temperature down at the thermostat below the current temperature in the room by at least 5 degrees. And switch to COOL.

Is the indoor furnace fan blowing out of the registers?

Is the indoor fan blowing out of the furnace? Does it feel like it is a normal amount, velocity??

If YES- Good. If no air is coming out and no sound from the furnace, check the power switch and breaker. If it is bowing but hardly, check and remove the air filter.

Now look at the silver duct box above (or beside on a horizontal) furnace, the duct sheet metal box. Is it sweating? Does it have ice or water around it? There is the evaporator coil inside that. It will have an insulated tube going into it and a small copper tube, and a drain from it.

If there is ice, maybe sweating, it is very cold, but there is little air coming from the registers, then it is frozen up, and there is a giant ice cube inside.

SOLUTION: Shut all power down for the outdoor Condenser AC unit at the breaker if possible. Or turn the thermostat OFF. Unfortunately, it will require 24 hours or more to thaw completely. This tends to happen for several reasons, usually when it is extremely humid out. A plugged air filter is the most common cause and the easiest to fix.

After changing or removing the air filter, wait 24 to 36 hours and try it again.

If it happens again, please call us! 519-372-2978.

If the indoor furnace and fan and air flow is normal, is the outdoor unit working?

Is the fan turning? If so, is there an underlying buzz or growl sound indicating that the compressor is running?

If so, you are probably low on refrigerant which requires a technician.

If the fan isn’t running, check the breaker for the AC on the electrical power.

If the fan is running outdoors, and indoors, you will need to call a technician.

Follow this and it will solve 95% of AC issues with NO service call.

Please call us if needed. 519-372-2978.

Home, cottage and business Maintenance Program

Not Sure? Take Our HVAC Needs Assessment!

This field is for validation purposes and should be left unchanged.

What brings you here today?(Required)

No heat / no cooling right now

My system is acting up

I'm planning to replace or upgrade

New build, addition, or cottage system

I want seasonal maintenance / ongoing care

Other / not sure

Which system?(Required)

Furnace

Heat pump

Boiler

Water heater

Other / not sure

When was it last serviced?(Required)

Within the last year

Over a year ago

Not sure

How old is it?(Required)

Under 10 years

10–15 years

15+ years

Not sure

Which system are you replacing?(Required)

Furnace

Heat pump

Boiler

Water heater

Whole system

Other / not sure

What matters most?(Required)

Pick all that apply.

Lowest upfront cost

Lowest monthly bills

Rebates & financing

Top-of-the-line comfort & reliability

Other / not sure

What kind of home is it?(Required)

My year-round home

My cottage

A parent's home

Other / not sure

What kind of project is it?(Required)

New home / new build / new cottage

Addition or renovation

Other / not sure

What kind of home is it?(Required)

My year-round home

My cottage

A parent's home

Other / not sure

Call us. We'll take it from there.

We guarantee emergency contact for our customers. Call (519) 372-2978 and you'll speak to a real person. We'll tell you what we can do from here.

Call (519) 372-2978

Can't get through right now? Leave your name and number below and we'll call you back.

Tell us what you need.

If none of those fit, that's fine. A short note in the form is enough. We'll take it from there.

We'll start by identifying what you have.

If it's another system, or you're not sure, that's fine. A short note in the form helps. We'll look at the equipment and tell you what we find.

A service visit is the right next step.

If the system is under 10 years old, we usually start with a diagnostic visit. We'll tell you what we find before any repair work.

Regular maintenance helps it last. See the Comfort Club plans.

Repair or replace? We'll give it to you straight.

At 10–15 years, both can be the honest answer. We'll inspect the system and walk you through the trade-off.

We'll check the age and condition on site.

Not knowing how old it is is normal. The model plate usually tells us. We'll look at the system and tell you straight whether repair or replacement makes more sense.

Worth a replacement look.

At 15 years or more, a replacement assessment is often the useful next step. There may be rebates and financing.